Alucid

As companies wrap up end-of-year performance reviews, leadership teams often face tough decisions.

In a market where agility and trust matter most, TPM gives community banks the tools to compete—and win.

During Black Friday and the holiday season — when foot traffic spikes and customer expectations skyrocket — even a few minutes of downtime can be catastrophic.

In volatile markets, TPM isn’t just a support option. It’s a financial safety net.

Check back for more updates on Alucid in action!

Our team has been hard at work in Orlando, FL, building out a brand-new space from the ground up.

Today, employees — especially remote workers — are entrusted with far more sensitive and far more expensive equipment.

Here’s a hard truth that’s costing companies millions: nearly 70% of IT budgets are spent maintaining legacy equipment.

It’s been a busy month for workforce reductions across major companies and sectors globally. A few standouts: Amazon announced it will cut approximately 14,000 corporate jobs , citing the need to streamline operations and invest further in AI-driven infrastructure—about 4% of its corporate workforce. Paramount Global (via its merger with Skydance Media) is initiating a first wave of 1,000 job cuts  this week, as part of a plan to reduce around 2,000 positions to achieve $2 bi

Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.

Hollywood relationships don't last forever - and neither should your relationship with the manufacturer!

Mariah just dropped her 16th studio album and hit her 50th Billboard Hot 100 entry — proof that with the right support, legends never fade.

Do you need to trim the tech fat?

Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.

Our team recently completed a site survey for a client in Newport Beach who was struggling with unreliable connectivity on their iPads and iPhones.

There’s one overlooked risk hiding in plain sight: employee equipment.

Let’s address the bigger issue: How valuable is your time?

If your IT team is wasting time, you could be burning up to $52K per person – per year!

Here’s how the top 4 banking technology trends for 2025 impact maintenance strategies.

Every new tool adds another layer of hardware and infrastructure that has to be supported.