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Welcome to Alucid's News section. Stay up to date on types of projects we are working on, community events, and general industry news. Always feel free to reach out to us on one of our social platforms.
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Retail Downtime Is Devastating — Especially During Black Friday and the Holiday Rush
During Black Friday and the holiday season — when foot traffic spikes and customer expectations skyrocket — even a few minutes of downtime can be catastrophic.
Alucid Team
7 days ago2 min read
Uncertain Market? Smart CIOs Pivot
In volatile markets, TPM isn’t just a support option. It’s a financial safety net.
Alucid Team
Nov 241 min read
When It’s Time to Retire More Than Just the Penny
The U.S. recently “retired” the penny because it cost more to keep it around than it was worth. And honestly… the same logic applies to your outdated IT equipment.
Brittany Perry
Nov 191 min read
Cisco Meraki APs Going End of Support in 2026: Don’t Wait to Make a Plan!
While that date may feel far off, it will approach faster than most IT teams expect.
Alucid Team
Nov 61 min read
70% of IT Budgets are Spent on Legacy Maintenance
Here’s a hard truth that’s costing companies millions: nearly 70% of IT budgets are spent maintaining legacy equipment.
Alucid Team
Nov 41 min read
You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Oct 272 min read
Time for Divorce?
Hollywood relationships don't last forever - and neither should your relationship with the manufacturer!
Brittany Perry
Oct 21 min read
Like Mariah Carey, Your IT Equipment Can Keep on Performing
Mariah just dropped her 16th studio album and hit her 50th Billboard Hot 100 entry — proof that with the right support, legends never fade.
Brittany Perry
Oct 11 min read
Put Your IT Budget on a Diet!
Do you need to trim the tech fat?
Alucid Team
Sep 301 min read
Proactive = Profits. Reactive = Losses
Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.
Alucid Team
Sep 291 min read
$52K Wasted Per Person
Let’s address the bigger issue: How valuable is your time?
Brittany Perry
Sep 242 min read
How Valuable Is Your Time?
If your IT team is wasting time, you could be burning up to $52K per person – per year!
Brittany Perry
Sep 242 min read
Top Banking Tech Trends of 2025
Here’s how the top 4 banking technology trends for 2025 impact maintenance strategies.
Brittany Perry
Sep 232 min read
Can You Handle the Retail Tech Boom?
Every new tool adds another layer of hardware and infrastructure that has to be supported.
Brittany Perry
Sep 181 min read
Retailers: Overwhelmed By A Full Cart?
By consolidating multi-vendor maintenance, retailers cut administrative costs, improve service consistency, and free up IT staff to focus on innovation instead of chasing OEM support desks.
Alucid Team
Sep 171 min read
IT Upgrade Scams
End-of-Life is not a warning—it’s a sales tactic designed to push spending more money every 5 years.
Brittany Perry
Aug 283 min read
Lies About EOL
End-of-Life is not a warning—it’s a sales tactic designed to push spending more money every 5 years
Alucid Team
Aug 272 min read
Changes to Know About: Zendesk, Alucid Rapid Remediation, ServiceNow, SolarWinds, Atlassian
We provide the Alucid Maintenance Hub at no additional cost to our third-party maintenance customers.
Alucid Team
Aug 211 min read
ALDI Blows $9 BILLION
Aldi knows when to tighten the belt and when to open the wallet. And that balance between saving and investing is exactly what keeps retailers competitive.
Brittany Perry
Aug 202 min read
Don’t Be The Next Retail Headline
Don’t be the next “remember when?” retailer. Take control of your future and prove agility and smart IT management can keep the doors open.
Brittany Perry
Aug 191 min read
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