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Understanding 8x5xNBD
8x5xNBD stands for 8 hours a day, 5 days a week, with Next Business Day response for IT hardware maintenance.
Alucid Team
Jul 5, 20242 min read


Can Third Party Maintenance Help You Achieve Business Continuity Goals?
By TPM to extend the lifespan of some equipment, businesses can invest in enhancing redundancy and disaster recovery capabilities.
Alucid Team
Jul 3, 20241 min read


3rd Party Maintenance: The Unsung Hero
When your hardware is on life support, TPM swoops in like a superhero, extending its life and keeping your business running smoothly.
Brittany Perry
Jul 2, 20241 min read


EOSL Check List
If you have chosen to extend the life of your equipment and delay a refresh, follow this check list.
Brittany Perry
Jul 1, 20242 min read


Breaking a Sweat: Stretching the Life of Your IT Assets
"Sweating IT assets" refers to the practice of extending the lifecycle of your existing technology.
Alucid Sales
Jun 28, 20241 min read


Streamline Serial Number Transfers during a Data Center Move with TPM
Third-party maintenance providers, such as Alucid Rapid Response, have the expertise to manage and document serial numbers efficiently, ensu
Alucid Team
Jun 27, 20241 min read


Maximizing Efficiency with Swing Gear & Third-Party Support During Your Data Center Move
By leveraging swing gear and third-party support, you can achieve a smoother, more efficient data center relocation.
Brittany Perry
Jun 26, 20241 min read


3rd Party Maintenance for IT Hardware Move Evaluation
Have your 3rd Party Support provider evaluate IT equipment that is not currently under maintenance with the manufacturer.
Alucid Team
Jun 25, 20241 min read


Leveraging Short-Term 3rd Party Maintenance for Data Center Moves
Leveraging short-term TPM services during data center moves can significantly streamline the process and ensure a smoother transition.
Alucid Team
Jun 24, 20241 min read


Unlocking the Additional Advantages of Third-Party Maintenance
Your TPM provider is not just a service vendor but a strategic partner in your organization's success.
Brittany Perry
Jun 21, 20242 min read


The Role of Third-Party Support in 24x7x4hr Response Model
Integrating Third-Party support into your existing 24x7x4hr response support empowers your IT environment to meet the high-level demands whi
Alucid Team
Jun 20, 20241 min read


Why Third-Party Maintenance Contracts are Valuable in the Retail Industry
IT Decision-Makers in the Retail Industry are required to make difficult choices about maintenance of their IT infrastructure.
Brittany Perry
Jun 19, 20242 min read


Have your Dell Switches reached End of Standard Support (EoSS)?
End of Standard Support (EoSS) status for Dell switches can pose significant challenges for businesses reliant on these critical network com
Alucid Team
Jun 18, 20241 min read


Downtime in the Retail Industry
Many retailers are turning to third-party maintenance (TPM) providers to help reduce downtime and also ensures rapid response to issues.
Alucid Team
Jun 17, 20242 min read


EOSL Meraki Switches for 2024
If you have put off making decisions regarding maintenance for your end-of-service-life Meraki switches, now is the time to act.
Brittany Perry
Jun 14, 20241 min read


Retail Therapy: How Third-Party Maintenance Can Cure Industry Headaches
With a third party maintenance provider, retailers can keep technology running smoothly, driving sales and enhancing customer experience.
Alucid Team
Jun 14, 20242 min read


Third-Party Maintenance vs. Break-Fix Services: Differences Explained
Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.
Brittany Perry
Jun 13, 20241 min read


Cisco Routers that are End-of-Life
If you have Cisco Routers that are End-of-Life, it may be time to consider Third-Party Maintenance.
Alucid Team
Jun 12, 20241 min read


How to Choose a Third-Party Maintenance Provider
Questions to ask when choosing a third-party maintenance provider.
Brittany Perry
Jun 12, 20241 min read


Cisco Switches that are End-of-Life
Are any of your Cisco switches on the list of End-of-Sale or End-of-Life?
Alucid Team
Jun 11, 20241 min read
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