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What we've been up to . . .
Our team recently completed a comprehensive colocation analysis for a Chicago-based client.
Brittany Perry
5 days ago1 min read


Your Greatest New Year’s Resolution
The start of a new year is the perfect time to rethink old habits — including how you maintain and support your IT infrastructure.
Alucid Team
Dec 31, 20251 min read


Retail Downtime Is Devastating — Especially During Black Friday and the Holiday Rush
During Black Friday and the holiday season — when foot traffic spikes and customer expectations skyrocket — even a few minutes of downtime can be catastrophic.
Alucid Team
Nov 28, 20252 min read


You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Oct 27, 20252 min read


Time for Divorce?
Hollywood relationships don't last forever - and neither should your relationship with the manufacturer!
Brittany Perry
Oct 2, 20251 min read


Great IT Leaders DON’T LET THIS HAPPEN
The government might survive downtime. Will your business?
Brittany Perry
Oct 1, 20251 min read


Proactive = Profits. Reactive = Losses
Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.
Alucid Team
Sep 29, 20251 min read


4 Ways to Spend Smarter
With rising costs and growing demands, spending smarter—not just spending less—is the key to long-term success.
Alucid Team
Feb 24, 20252 min read


You Wouldn’t Buy a Ferrari just to Drive to the Grocery Store and Back!
Why pay for premium OEM services for equipment that doesn’t need that level of care?
Brittany Perry
Sep 11, 20241 min read


The Role of Third-Party Support in 24x7x4hr Response Model
Integrating Third-Party support into your existing 24x7x4hr response support empowers your IT environment to meet the high-level demands whi
Alucid Team
Jun 20, 20241 min read
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