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Welcome to Alucid's News section. Stay up to date on types of projects we are working on, community events, and general industry news. Always feel free to reach out to us on one of our social platforms.

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Retail Downtime Is Devastating — Especially During Black Friday and the Holiday Rush

Retail Downtime Is Devastating — Especially During Black Friday and the Holiday Rush

Retail Downtime Is Devastating — Especially During Black Friday and the Holiday Rush

During Black Friday and the holiday season — when foot traffic spikes and customer expectations skyrocket — even a few minutes of downtime can be catastrophic.

7 days ago2 min read

You Don’t Run 24/7 —So Why Should Your IT Support?

You Don’t Run 24/7 —So Why Should Your IT Support?

You Don’t Run 24/7 —So Why Should Your IT Support?

Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.

Oct 272 min read

Time for Divorce?

Time for Divorce?

Time for Divorce?

Hollywood relationships don't last forever - and neither should your relationship with the manufacturer!

Oct 21 min read

Great IT Leaders DON’T LET THIS HAPPEN

Great IT Leaders DON’T LET THIS HAPPEN

Great IT Leaders DON’T LET THIS HAPPEN

The government might survive downtime. Will your business?

Oct 11 min read

Proactive = Profits. Reactive = Losses

Proactive = Profits. Reactive = Losses

Proactive = Profits. Reactive = Losses

Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.

Sep 291 min read

4 Ways to Spend Smarter

4 Ways to Spend Smarter

4 Ways to Spend Smarter

With rising costs and growing demands, spending smarter—not just spending less—is the key to long-term success.

Feb 242 min read

You Wouldn’t Buy a Ferrari just to Drive to the Grocery Store and Back!

You Wouldn’t Buy a Ferrari just to Drive to the Grocery Store and Back!

You Wouldn’t Buy a Ferrari just to Drive to the Grocery Store and Back!

Why pay for premium OEM services for equipment that doesn’t need that level of care?

Sep 11, 20241 min read

The Role of Third-Party Support in 24x7x4hr Response Model

The Role of Third-Party Support in 24x7x4hr Response Model

The Role of Third-Party Support in 24x7x4hr Response Model

Integrating Third-Party support into your existing 24x7x4hr response support empowers your IT environment to meet the high-level demands whi

Jun 20, 20241 min read

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