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5 Questions to Ask a Third-Party Maintenance Provider
Not all TPM providers are built the same — here are five questions that cut through the sales pitch and get at what really matters.
Brittany Perry
4 days ago2 min read


What we've been up to . . .
Following careful planning and site surveys, our team has moved into the next phase with low-voltage cabling installation now in progress.
Alucid Team
5 days ago1 min read


Maintain Your Legacy, While Driving Towards Modernization
Even with a clear roadmap, most banks are using a “sidecar” strategy – running legacy and modern systems side by side for months or years before a full transition is complete.
Brittany Perry
Aug 122 min read


You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Aug 62 min read


Fact vs. Fiction: Does Third-Party Maintenance Void Your OEM Warranty?
One of the biggest misconceptions surrounding Third-Party Maintenance (TPM) is the belief that switching away from an OEM immediately voids all warranties, contracts and future support.
Brittany Perry
Aug 43 min read


The Essential EOSL Check List
Losing OEM support for your IT hardware can put a burden on your team. If you have chosen to extend the life of your equipment and delay a refresh, follow this check list to make the transition as smooth as possible. 1.) Work with the OEM to resolve any outstanding hardware failures Now is the time to address any of the minor issues you may have put on the backburner. Even if there are no evident failures, buttoning everything up and making sure things are running smoothly
Alucid Team
Aug 31 min read


The $40,000 Line Item Most IT Budgets Don't Question
It's one of the least-questioned line items in the entire budget. It's also one of the most bloated.
Brittany Perry
Jul 282 min read


The Countdown has Begun: Cisco Meraki APs Reach End of Support Next Month
On July 21, 2026, several popular Cisco Meraki wireless access points will reach their End of Support (EOSL) date.
Brittany Perry
Jun 292 min read


Supply Chain Delays Aren't Gone (They're Just Less Predictable!)
The challenge is that infrastructure failures don't wait for supply chains to catch up.
Alucid Team
Jun 221 min read


5 Signs You’re Overpaying for IT Maintenance
Here are five clear signs your IT maintenance costs are higher than they should be.
Brittany Perry
Apr 232 min read


Have a Game Plan Before Making the Switch
Moving to third-party maintenance services requires careful consideration and planning to ensure a smooth transition.
Alucid Team
Feb 242 min read


Third-Party Maintenance Is NOT a Cost. It’s a Strategic Investment.
One of the biggest advantages of switching to third-party maintenance is the immediate cost savings — savings that can be reinvested directly into your IT strategy instead of disappearing into inflated OEM renewals.
Alucid Team
Feb 92 min read


How Prepared is your Company???
Recent winter storms serve as a stark reminder that disasters can strike at any time, and the cost of being unprepared is high.
Alucid Team
Jan 271 min read


Need a Smarter Way to Manage Support Contracts?
Managing IT equipment maintenance contracts across multiple vendors can be complex and time-consuming.
Brittany Perry
Jan 141 min read


What we've been up to . . .
Our team recently completed a comprehensive colocation analysis for a Chicago-based client.
Brittany Perry
Jan 141 min read


Alucid Newsletter - January 2026
We’re excited to share our Alucid Newsletter with you! This is a way for us to keep you in the loop on what we’ve been working on, helpful insights, and how we continue supporting our clients.
Alucid Team
Jan 131 min read


Does Your Strategy Make Sense?
IT Lifecycle Management is the strategic approach to how an organization plans, deploys, maintains, supports, and eventually retires its technology assets.
Alucid Team
Jan 92 min read


Faster Fulfillment is the Future - But Can Your Tech Keep Up?
One of the top retail trends shaping 2026 is clear: fast fulfillment continues to get even faster.
Brittany Perry
Jan 82 min read


What we've been up to . . .
Our team has been making strong progress on a new retail store build-out in Vancouver.
Alucid Team
Jan 71 min read


Cisco Meraki End of Support Is Coming in 2026 — Don’t Get Caught Unprepared!
Several Cisco Meraki devices are scheduled to reach their End of Support (EOS) in 2026. While that date may feel far off, it has real implications for performance, security, budgeting, and long-term IT planning.
Alucid Team
Jan 72 min read
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