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You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Oct 272 min read


Time for Divorce?
Hollywood relationships don't last forever - and neither should your relationship with the manufacturer!
Brittany Perry
Oct 21 min read


Like Mariah Carey, Your IT Equipment Can Keep on Performing
Mariah just dropped her 16th studio album and hit her 50th Billboard Hot 100 entry — proof that with the right support, legends never fade.
Brittany Perry
Oct 11 min read


Put Your IT Budget on a Diet!
Do you need to trim the tech fat?
Alucid Team
Sep 301 min read


End of the Dial-Up Era: Farewell to AOL’s Screeching Connection
Who didn’t wait for that slow, screechy dial-tone handshake, hoping it would “connect” the first time?
Brittany Perry
Sep 302 min read


Proactive = Profits. Reactive = Losses
Third-party maintenance and break-fix services are closely related aspects of IT support, but they differ in their approach and scope.
Alucid Team
Sep 291 min read


What we've been up to . . .
Our team recently completed a site survey for a client in Newport Beach who was struggling with unreliable connectivity on their iPads and iPhones.
Alucid Team
Sep 261 min read


The 1st Cell Phone Call was a Total Flex
That’s not just innovation. That’s the original mic drop.
Brittany Perry
Sep 251 min read


$52K Wasted Per Person
Let’s address the bigger issue: How valuable is your time?
Brittany Perry
Sep 242 min read


How Valuable Is Your Time?
If your IT team is wasting time, you could be burning up to $52K per person – per year!
Brittany Perry
Sep 242 min read


The First eBay Sale Was… WHAT?!
People will buy just about anything online.
Brittany Perry
Sep 241 min read


Top Banking Tech Trends of 2025
Here’s how the top 4 banking technology trends for 2025 impact maintenance strategies.
Brittany Perry
Sep 232 min read


70% of the World's Internet Traffic Flows through Virginia
Known as “Data Center Alley,” Ashburn is home to one of the largest concentrations of data centers on Earth.
Alucid Team
Sep 231 min read


Can You Handle the Retail Tech Boom?
Every new tool adds another layer of hardware and infrastructure that has to be supported.
Brittany Perry
Sep 181 min read


There are More Bots than Humans Online
Did you know most of the internet isn’t human?
Brittany Perry
Sep 181 min read


Retailers: Overwhelmed By A Full Cart?
By consolidating multi-vendor maintenance, retailers cut administrative costs, improve service consistency, and free up IT staff to focus on innovation instead of chasing OEM support desks.
Alucid Team
Sep 171 min read


They almost called it WHAT?!
Did you know the name of the now ubiquitous search engine was not always Google?
Brittany Perry
Sep 171 min read


The Longest (and Most Expensive!) Cable Ever
Meta is building something massive — Project Waterworth, a subsea fiber-optic cable stretching 50,000 km across five continents.
Alucid Team
Sep 161 min read


Time is Running Out for Windows 10
There's less than a month left before Windows 10 hits EOL!
Brittany Perry
Sep 152 min read


Tech History: NASA Hacked By A Teenager?!
In 1999, a 15-year-old hacker known online as “c0mrade” pulled off one of the most audacious cyber infiltrations in history.
Alucid Team
Sep 81 min read
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