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What we've been up to . . .
Following careful planning and site surveys, our team has moved into the next phase with low-voltage cabling installation now in progress.
Alucid Team
5 days ago1 min read


Are you Leaving Value on the Table? Get More from Your TPM Partnership
Third-Party Maintenance doesn't have to begin and end with a support ticket.
Alucid Team
6 days ago2 min read


Maintain Your Legacy, While Driving Towards Modernization
Even with a clear roadmap, most banks are using a “sidecar” strategy – running legacy and modern systems side by side for months or years before a full transition is complete.
Brittany Perry
Aug 122 min read


Can You Keep Up with the New Retail Experience?
In today's retail environment, especially in the luxury space, technology is becoming part of the brand experience.
Brittany Perry
Aug 102 min read


You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Aug 62 min read


Fact vs. Fiction: Does Third-Party Maintenance Void Your OEM Warranty?
One of the biggest misconceptions surrounding Third-Party Maintenance (TPM) is the belief that switching away from an OEM immediately voids all warranties, contracts and future support.
Brittany Perry
Aug 43 min read


What we've been up to . . .
Our team recently completed a comprehensive low-voltage cabling installation, creating the foundation for multiple critical building systems.
Alucid Team
Jul 311 min read


Happy SysAdmin Day: A Love Letter to the People Who Keep Everything Running
Today is System Administrator Appreciation Day — the one day a year set aside to recognize the people who make sure your email works, your servers stay up, your Wi-Fi doesn't mysteriously vanish during a client call, and that blinking light in the server closet stays green instead of red.
Alucid Team
Jul 312 min read


5 Questions That Expose Whether You Actually Need OEM Support
That doesn't necessarily mean OEM support is the wrong choice—but it does mean it's worth asking a few important questions before signing your next renewal.
Alucid Team
Jul 303 min read


The $40,000 Line Item Most IT Budgets Don't Question
It's one of the least-questioned line items in the entire budget. It's also one of the most bloated.
Brittany Perry
Jul 282 min read


Why Sustainability = Smart IT Spending
It's one of the few IT strategies where financial performance and sustainability goals naturally align.
Alucid Team
Jul 272 min read


Different Branch, Different Vendor: Solving the Multi-Vendor Puzzle in Banking Infrastructure
In most industries, a slow support response is an inconvenience. In banking, it's a compliance and customer-trust issue.
Alucid Team
Jul 163 min read


IT Upgrade Scams
End-of-Life is not a warning—it’s a sales tactic designed to push spending more money every 5 years.
Brittany Perry
Jun 83 min read


The Hidden Costs OEMs Don't Include in Refresh Quotes
What many OEM refresh quotes don't include are the additional costs that can significantly increase the total investment required.
Alucid Team
Jun 21 min read


What CFOs Wish IT Teams Understood
Here’s what CFOs often see that IT teams don’t: A “necessary” refresh can quietly become a massive financial event.
Brittany Perry
May 222 min read


What we've been up to . . .
Our Detroit, Michigan build-out is progressing smoothly and we've moved on to the next phase of the project, which includes the deployment of Acceliot's STARflex RFID system.
Alucid Team
May 211 min read


Slash Costs. Reduce Waste. Think Green.
If your company has a Green IT Initiative, third-party maintenance is a powerful way to align with those goals—all while cutting costs.
Brittany Perry
May 71 min read


The Kentucky Derby: Tradition Meets Technology in 2026
But behind the pageantry in 2026, something else is happening: the Derby has quietly become one of the most tech-driven sporting events in the country.
Alucid Team
Apr 302 min read


Cut Costs or Close Your Doors
And in this environment, one thing is clear: Retailers that don’t control costs won’t survive.
Alucid Team
Apr 282 min read


Slash Bank Branch IT Costs with this Simple Strategy
Are your bank branches bleeding money on IT maintenance and hardware upgrades?
Alucid Team
Apr 271 min read
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