What we've been up to . . .

Alucid delivered a full-scale network migration at a Customer Service Center / Office in Dallas, TX. Our team handled every step, including: staging equipment with custom configurations, warehousing, and deployment of new assets. We conducted surveys, designed both the core and wireless networks, performed call center evaluations, and ensured reliable connectivity with both primary and backup ISP troubleshooting.

Client Impact

Connectivity issues were resolved, the wireless network was strengthened, and the call center was optimized for daily operations.

Why This Was Helpful

This migration project provided the client with a more reliable, scalable, and secure network foundation to support their customer service operations. By streamlining assets, cleaning up infrastructure, and ensuring both primary and backup connectivity, the client reduced risk of outages and gained a network better aligned with current and future business needs.