Alucid

When organizations first explore Third-Party Maintenance (TPM), one of the biggest questions they ask is: "Should we move all of our IT equipment to TPM?"

One of the biggest misconceptions surrounding Third-Party Maintenance (TPM) is the belief that switching away from an OEM immediately voids all warranties, contracts and future support.

Our team recently completed a comprehensive low-voltage cabling installation, creating the foundation for multiple critical building systems.

Today is System Administrator Appreciation Day — the one day a year set aside to recognize the people who make sure your email works, your servers stay up, your Wi-Fi doesn't mysteriously vanish during a client call, and that blinking light in the server closet stays green instead of red.

That doesn't necessarily mean OEM support is the wrong choice—but it does mean it's worth asking a few important questions before signing your next renewal.

Most organizations don't run an airline, but the underlying math is the same: the cost of downtime isn't measured in minutes of outage.

Here's what that audit tends to reveal — and the questions worth asking before your next renewal auto-approves itself.

No one planned it this way — it's just the reality of what happens when stores get built, renovated, relocated and re-equipped over the better part of a decade (or even several decades!)

A significant wave of Dell EMC enterprise storage systems are rapidly approaching End of Service Life.

Here's a closer look at the technology helping deliver one of the largest celebrations in our nation's history.

Here’s what CFOs often see that IT teams don’t: A “necessary” refresh can quietly become a massive financial event.

Our Detroit, Michigan build-out is progressing smoothly and we've moved on to the next phase of the project, which includes the deployment of Acceliot's STARflex RFID system.

If your company has a Green IT Initiative, third-party maintenance is a powerful way to align with those goals—all while cutting costs.

Are your bank branches bleeding money on IT maintenance and hardware upgrades?

If you ask most IT leaders whether third-party maintenance (TPM) can support mission-critical systems, you’ll usually get the same hesitant response: “It sounds great for cost savings… but is it too risky?”

Wi-Fi issues don’t just slow down devices—they slow down business. From employee productivity to customer experience, connectivity plays a critical role in daily operations.

Our team was recently onsite at a Our team was recently onsite at a retail location to troubleshoot and optimize an existing audio system that had been experiencing sound quality issues.

If the OEM’s timeline is too short, and pushing hardware beyond its limits is too long, Alucid Rapid Remediation is just right.

We’re excited to share progress on a new store build-out in Salt Lake City, where our team has officially completed Phase 2 of the project — including low-voltage cabling of the space.

Moving to third-party maintenance services requires careful consideration and planning to ensure a smooth transition.