Alucid

Not all TPM providers are built the same — here are five questions that cut through the sales pitch and get at what really matters.

When organizations first explore Third-Party Maintenance (TPM), one of the biggest questions they ask is: "Should we move all of our IT equipment to TPM?"

That doesn't necessarily mean OEM support is the wrong choice—but it does mean it's worth asking a few important questions before signing your next renewal.

Here's what that audit tends to reveal — and the questions worth asking before your next renewal auto-approves itself.

It's one of the least-questioned line items in the entire budget. It's also one of the most bloated.

It's one of the few IT strategies where financial performance and sustainability goals naturally align.

No one planned it this way — it's just the reality of what happens when stores get built, renovated, relocated and re-equipped over the better part of a decade (or even several decades!)

In most industries, a slow support response is an inconvenience. In banking, it's a compliance and customer-trust issue.

Replacing Your Infrastructure May Cost More Than You Think

On July 21, 2026, several popular Cisco Meraki wireless access points will reach their End of Support (EOSL) date.

End-of-Life is not a warning—it’s a sales tactic designed to push spending more money every 5 years.

What many OEM refresh quotes don't include are the additional costs that can significantly increase the total investment required.

In today’s IT landscape, OEMs continue pushing aggressive refresh cycles that often have little to do with your actual business needs—and everything to do with driving new hardware sales.

Retailers today are under pressure from every direction.

If your company has a Green IT Initiative, third-party maintenance is a powerful way to align with those goals—all while cutting costs.

And in this environment, one thing is clear: Retailers that don’t control costs won’t survive.

Are your bank branches bleeding money on IT maintenance and hardware upgrades?

If you ask most IT leaders whether third-party maintenance (TPM) can support mission-critical systems, you’ll usually get the same hesitant response: “It sounds great for cost savings… but is it too risky?”

Here are five clear signs your IT maintenance costs are higher than they should be.

While this multi-vendor approach delivers flexibility and performance, it often creates a new challenge: managing multiple maintenance contracts, support contacts, renewal dates, and service expectations.