Alucid

Third-Party Maintenance doesn't have to begin and end with a support ticket.

Even with a clear roadmap, most banks are using a “sidecar” strategy – running legacy and modern systems side by side for months or years before a full transition is complete.

In today's retail environment, especially in the luxury space, technology is becoming part of the brand experience.

Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.

When organizations first explore Third-Party Maintenance (TPM), one of the biggest questions they ask is: "Should we move all of our IT equipment to TPM?"

One of the biggest misconceptions surrounding Third-Party Maintenance (TPM) is the belief that switching away from an OEM immediately voids all warranties, contracts and future support.

Losing OEM support for your IT hardware can put a burden on your team. If you have chosen to extend the life of your equipment and delay a refresh, follow this check list to make the transition as smooth as possible. 1.) Work with the OEM to resolve any outstanding hardware failures Now is the time to address any of the minor issues you may have put on the backburner. Even if there are no evident failures, buttoning everything up and making sure things are running smoothly

Most organizations don't run an airline, but the underlying math is the same: the cost of downtime isn't measured in minutes of outage.

Here's what that audit tends to reveal — and the questions worth asking before your next renewal auto-approves itself.

It's one of the least-questioned line items in the entire budget. It's also one of the most bloated.

It's one of the few IT strategies where financial performance and sustainability goals naturally align.

No one planned it this way — it's just the reality of what happens when stores get built, renovated, relocated and re-equipped over the better part of a decade (or even several decades!)

In most industries, a slow support response is an inconvenience. In banking, it's a compliance and customer-trust issue.

Replacing Your Infrastructure May Cost More Than You Think

A significant wave of Dell EMC enterprise storage systems are rapidly approaching End of Service Life.

On July 21, 2026, several popular Cisco Meraki wireless access points will reach their End of Support (EOSL) date.

The challenge is that infrastructure failures don't wait for supply chains to catch up.

End-of-Life is not a warning—it’s a sales tactic designed to push spending more money every 5 years.

What many OEM refresh quotes don't include are the additional costs that can significantly increase the total investment required.

Here’s what CFOs often see that IT teams don’t: A “necessary” refresh can quietly become a massive financial event.