top of page
Solutions
Search


Are You Dropping Big Bucks Just to Maintain the Status Quo?
How much are you spending simply to maintain what you already have—and what else could that money be doing for your organization?
Alucid Team
4 days ago2 min read


New Year, Same Bad Strategy?
Because a new year with the same old spending habits isn't really a new strategy.
Alucid Team
Sep 282 min read


Does Your Strategy Make Sense?
IT Lifecycle Management is the strategic approach to how an organization plans, deploys, maintains, supports, and eventually retires its technology assets.
Alucid Team
Sep 252 min read


Are You Overpaying to Keep Your Servers Running?
If your server maintenance bills are creeping up year after year, you’re not alone.
Brittany Perry
Sep 181 min read


When It Comes to People’s Money, “I Don’t Know” Isn’t an Answer
In banking, technology isn't just supporting the business. It's supporting something deeply personal: people's money.
Brittany Perry
Sep 172 min read


Top 3 Ways to Slash your IT Spend in 2027
As you build your 2027 IT budget, it's worth asking: Where are you spending more than you need to?
Brittany Perry
Sep 13 min read


'We guarantee a 4-hour SLA'
'We guarantee a 4-hour SLA.' It's one of the most common lines in any maintenance contract — and one of the most misunderstood.
Alucid Team
Aug 243 min read


Are you Leaving Value on the Table? Get More from Your TPM Partnership
Third-Party Maintenance doesn't have to begin and end with a support ticket.
Alucid Team
Aug 172 min read


Maintain Your Legacy, While Driving Towards Modernization
Even with a clear roadmap, most banks are using a “sidecar” strategy – running legacy and modern systems side by side for months or years before a full transition is complete.
Brittany Perry
Aug 122 min read


Can You Keep Up with the New Retail Experience?
In today's retail environment, especially in the luxury space, technology is becoming part of the brand experience.
Brittany Perry
Aug 102 min read


You Don’t Run 24/7 —So Why Should Your IT Support?
Not every business needs 24/7/4hr IT coverage. In fact, for many organizations, 8x5xNBD is the perfect balance between cost and reliability.
Alucid Team
Aug 62 min read


The IT Equipment That's Perfect for Third-Party Maintenance (And the Equipment That Isn't)
When organizations first explore Third-Party Maintenance (TPM), one of the biggest questions they ask is: "Should we move all of our IT equipment to TPM?"
Alucid Team
Aug 52 min read


Fact vs. Fiction: Does Third-Party Maintenance Void Your OEM Warranty?
One of the biggest misconceptions surrounding Third-Party Maintenance (TPM) is the belief that switching away from an OEM immediately voids all warranties, contracts and future support.
Brittany Perry
Aug 43 min read


The Essential EOSL Check List
Losing OEM support for your IT hardware can put a burden on your team. If you have chosen to extend the life of your equipment and delay a refresh, follow this check list to make the transition as smooth as possible. 1.) Work with the OEM to resolve any outstanding hardware failures Now is the time to address any of the minor issues you may have put on the backburner. Even if there are no evident failures, buttoning everything up and making sure things are running smoothly
Alucid Team
Aug 31 min read


45 Minutes Down. Hours to Recover.
Most organizations don't run an airline, but the underlying math is the same: the cost of downtime isn't measured in minutes of outage.
Alucid Team
Jul 293 min read


Your Support Contract Hasn't Changed in 3 Years. Your Environment Has.
Here's what that audit tends to reveal — and the questions worth asking before your next renewal auto-approves itself.
Alucid Team
Jul 292 min read


The $40,000 Line Item Most IT Budgets Don't Question
It's one of the least-questioned line items in the entire budget. It's also one of the most bloated.
Brittany Perry
Jul 282 min read


Why Sustainability = Smart IT Spending
It's one of the few IT strategies where financial performance and sustainability goals naturally align.
Alucid Team
Jul 272 min read


Is Your Retail Environment Using Patchwork IT Support?
No one planned it this way — it's just the reality of what happens when stores get built, renovated, relocated and re-equipped over the better part of a decade (or even several decades!)
bperry723
Jul 163 min read


Different Branch, Different Vendor: Solving the Multi-Vendor Puzzle in Banking Infrastructure
In most industries, a slow support response is an inconvenience. In banking, it's a compliance and customer-trust issue.
Alucid Team
Jul 163 min read
bottom of page